Help Centre
Our most Frequently Asked Questions…
  • How long will my order take to arrive?

    We aim to have all website orders despatched within a maximum of 2 working days of receipt, normally much sooner though.

    Unless there are unforeseen or exceptional circumstances we aim to fulfil all deliveries within a reasonable time from the date of you receiving your Dispatch Confirmation or the delivery date set out in the Dispatch Confirmation.

    All orders are shipped UK recorded, 1 – 3 working days Monday – Friday.

    Please note that during sale or festive periods (November/December) delivery times can be longer than usual, so nearer 3 days.

  • Do you have any ongoing offers?

    Yes we always have a few different offers running…


    1. We offer 10% off of your first order with us, if you pop your email address in to subscribe to our newsletter.

    Do not fear though! We do bombard you constantly with emails, we only send the good stuff now an again. Such as further offers /deals, current competitions and new product ranges.

    If you would like to sign up for that offer please visit here…

    Contact Us



    2. We also always have our ‘Invite a Friend’ offer running. Where you can earn £5 for every friend or family member you invite, who purchases something from our marketplace.

    For more information please visit here….

    ‘Invite a Friend’

    or here…

    Invite a Friend FAQ’s

  • What is your 'Invite a friend' scheme?

    Our refer a friend scheme enables you to earn money by telling your friends and family about us.

    Browse this section of our help centre to find our more about the scheme and all the info you need to get started.

    Alternatively you can click here to visit our ‘Invite a Friend’ page to get started.

Contact Us
You can contact us in a variety of ways, please feel free to choose the option most suited to your needs…

Live Chat

For Immediate Assistance, you can live chat with us

Use the widget in the bottom right of the screen

Just click the button that says ‘Chat’

Our hours are Monday to Friday 9am-6pm

Email Us

You can either email us at


Message Us

If it is out of the hours then please message us

Using the widget in the bottom right of the screen

Just click the button that says ‘Help’

We look forward to hearing from you!

Competitions, Offers & Latest

Want to be in with a chance of winning?  Or keeping up to date with our fantastic offers?

Sign up for our newsletter below and not only will we keep you posted on all new product lines, competitions and latest offers, we’ll also give you….


10% OFF your First order


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